NEOS releases different offers periodically to provide ultimate value and shopping excitement to its customers. It releases amazing offers on festive occasions and also in the Sunday Bazaar. The best way to remain updated about all its offers and super deals is to subscribe NEOS to receive its regular newsletters and SMS and follow its social handles in Facebook and Instagram.

In today's contemporary time a NEOS Gift Card is the perfect gift to let your loved ones to purchase their favourite stuff as per their choice. Even if you are far away, a NEOS Gift Card could bring the ultimate happiness to shop through a wide range of exquisite products ranging from fashion, jewelry, accessories, home decor, wellness, books, food and much more. NEOS Gift Cards could be purchased only from this website. The NEOS Gift Card starts from Rs. 499/- till Rs. 2499/-. After a specific NEOS Gift Card is purchased from this website, it is mailed to the receiver's email ID as per mentioned by the purchaser during the purchase along with its Gift Card Code. Moreover, if you desire to gift any amount above Rs. 2499/-, just write to us about your specifications and we'll create a customised NEOS Gift Card accordingly. It is to understand that, a NEOS Gift Card is for: 1. One time use only 2. It cannot be utilised bit by bit from the whole amount 3. It is non-refundable Find more about NEOS Gift Card HERE.

If in any case you are facing problems in purchasing products or receiving confirmed orders, please drop a mail to contact@neosonline.shop and we sort out the matter at the earliest possible.

To sell your products at www.neosonline.shop, you'll have to register at the Vendor Connect, uploading all the required documents supporting you being a manufacturer, seller or a creative entrepreneur from northeast India. The Vendor Connect comes with 3 paid seller options: 1. Basic Seller Plan 2. Business Seller Plan 3. Pro-Seller Plan NEOS products that are: 1. Northeast India original 2. Products manufactured within the grography of northeast India 3. Products manufactured or curated by people originally belonging from northeast India. 4. Made by northeast India people from anywhere in this globe If still something is missing that you are looking for, mail to us and we will revert accordingly.

To advertise in www.neosonline.shop is free in the Pro-Seller plan. However, we have advertising plans for Brands in terms of its products and collection specific. Advertising in www.neosonline.shop runs equally in this website as well as in our Facebook and Instagram handles. You can still advertise your product or collections without buying any plans with us. But, Vendor Connect Registration is must to sell or advertise in this website. All products and collections displayed in this website are sold through www.neosonline.shop. No external links will be provided to our customers. To advertise any product or collections contact us for more information.

Selling at www.neosonline.shop needs Vendor Connect Registration in anyone of the existing 3 seller plans. The products uploaded are also publisized via NEOS Facebook Page Store. Basic Seller Plan: This plan is FREE with unlimited product uploads. Business Seller Plan: This plan is perfect to start your business as professional with logo branding. Pro Seller Plan: This plan is perfect to establish as a brand entity with your business logo, social promotion, banner/header and much more For more specific details, call us at +91-9678886032

Selling of fresh food and plants as of now is not available in www.neosonline.shop. However, with the growth of its demand and quantity, we may consider this and update this platform. To stay tune, subscribe us for all latest updates and news!

With the passage of time, www.neosonline.shop might make available of purchasing such products like furnitures, etc. depending upon its demands. To stay tune with all our updates, subscribe us!

A confirmed order can only be cancelled within 12 hours of its placement. The payment for the cancelled order is non-refundable, but you can purchase other products within the same amount or more from our store.

At NEOS we have verified sellers only. In case if you want a return or exchange of your confirmed order, please make sure that your confirmed order covers under Return Policy. If in any case your confirmed order is already out for shipping to your mentioned address, then there is no possibility to return your confirmed order. But, if you want to exchange your confirmed order within the paid amount or more, then you will have to do this within 12 hours of order confirmation. Please note that, we will not be able to help you if the product is shipped and the confirmed order do not permit/cover a Return Policy.